What should I do if my on-chain deposit has not been credited to UPay Wallet

Q: What should I do if my on-chain deposit has not been credited to UPay Wallet?

A: Normally, on-chain deposits to the UPay wallet are credited within seconds. If your deposit has not been credited for an extended period, please contact UPay's official online customer service. Provide your UPay ID, registered email, deposit address, deposit amount, and hash information. Our Customer Service Team will help you further investigate and resolve the issue. Thank you for your patience and cooperation. We are committed to ensuring a smooth and pleasant payment experience with UPay!

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